Hi Judydg sorry to take so long to answer you. I had another 18th birthday celebration at Frasers tonight. Needless to say I am getting very fat with all these parties

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I would suggest 2 things:
Firstly try changing it into a jpeg file. If you use Windows open it in Powerpoint or Paint and resave it as a jpeg file. If you use a Mac open it in Preview and resave it as a jpeg file.
I usually load plans onto
www.picnik.com. Then I crop them into 2 separate pictures. Hence they are not as big and easier to read.
If either of these option don't work try loading through Photobucket- the instructions are
here.